Tbaytel customers who would like to have their device unlocked should call Tbaytel Customer Service at 807-623-4400 (toll free at 1-800-264-9501) or email their request to customercare@tbaytel.net.
Tbaytel will unlock a customer's device at no charge.
Device Eligibility:
The customer's device must meet all eligibility requirements listed below.
Note: Tbaytel may refuse any unlock request that appears intended to defraud Tbaytel or its customers.
What you'll need to unlock your device:
To unlock a device, customers will need to have the following on hand:
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Shows that are available with Restart TV will be marked with a Restart TV icon. Restart TV availability is based on content rights from the channel provider. Restart TV is available on many Tbaytel channels, and the list of channels is continually growing.
*Fast-forward functionality is not available when in Restart TV mode.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Sign up for both Internet & TV service with a 24-month term and save $10/month for 24 months on your existing Tbaytel mobility service.
$10/month mobility discount for 24 months is available only to residents in Fort Frances, Dryden, Kenora, Marathon and Terrace Bay and based on a new Internet & TV subscription with a 24 month term. The discount can be applied to only one active mobility service per Internet/TV service address subscription after service has been installed.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.
When you subscribe to a 5G+ Unlimited Data Plan and agree to a two year commitment we'll add a $50 bonus credit to your account as a thank you.