We want to hear your feedback. Please use this form below to provide your experience and or questions about our products and services. We read all submissions carefully to ensure your feedback is directed to the team that can help the most. If you request a response, please note it may take up to five business days to hear back from us.NOTE: To protect your privacy, we cannot process account changes, answer billing inquiries or provide technical troubleshooting through this feedback form or via email. Instead, please call our Customer Care team at 807-623-4400 (Local) or 1-800-264-9501 (Toll Free).
If your matter is urgent or you are experiencing an outage, please call or Customer Care team at 807-623-4400 (Local) or 1-800-264-9501 (Toll Free).
Responses may take up to five business days.
To protect your privacy, we cannot process account changes, answer billing inquiries or provide technical troubleshooting through this Feedback form.
If your matter is urgent or you are experiencing an outage please call 807-623-4400 or 1-800-264-9501.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.