Tbaytel strives to meet the needs of its community and is committed to removing and preventing barriers to accessibility.
To support the goals of the Accessible Canada Act, Tbaytel is accepting feedback on ways we can improve accessibility. Tbaytel's Accessibility Officer, located at 1046 Lithium Drive, Thunder Bay, Ontario, P7B 6G3, is responsible for addressing any feedback provided.
Feedback will be accepted through our online form, email, and telephone. This feedback description conforms with Level AA of the Web Content Accessibility Guidelines (WCAG) but we can also provide it to you in print, large print, Braille, audio or electronic format if you need it. To request an alternative format, please use one of our accessibility feedback channels.
You can submit your feedback anonymously but we won't be able to acknowledge that we received it. If you would like us to follow up with you or if you have questions for us, we can better assist you if you provide your name and contact information. By providing your contact information, you will agree to the collection, use and storage of your personal information so we can respond to you and improve our services.This process is subject to change.
Fill out our online form
Call us at 807-623-4400 or toll free at1-800-264-9501
Email us at accessibility@tbaytel.com
Updated: 2022-05-31
To prepare its accessibility plan in compliance with the Accessible Canada Act by summer 2023, Tbaytel is accepting public feedback on ways it can improve accessibility for its community. Feedback will be accepted via online form, email, and telephone. Upon request, a description of the feedback process can be provided in an alternate format for persons with disabilities. This process is subject to change.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.